When booking infills please ensure that you have at least 40% of lashes left on, any appointments after 4 weeks will need to be booked as a new set appointment. We reserve the right to cancel your appointment or to charge a full set price if you come for an infill with less than 40% lashes left on.

If you are going to be late, please call or text ASAP, so we can try to re-arrange available spot. We may have to change the appointment to ensure the other guests for the day aren’t affected.

We offer our lash extensions services where the shortest appointment usually takes over an hour, and while we work hard to accommodate for when you maybe running late or need to reschedule for when it suits you better we must have some rules regarding cancellation and rescheduling. There has been a number of times (unfortunately) when our time has been taken for granted and appointments have been missed or “forgotten about” followed by still having a cheek to ask “can I come tomorrow instead”.
Please, respect our valuable time and if you can’t attend for your appointment, TEXT us.
We hope you understand that we would rather be lashing away than sitting waiting for someone who is not going to come.

No. Unfortunately we are not able to offer discounts.

No! Please avoid wearing eye make up on the day of our appointment, as most eye make up contains silicon and this will affect the glue bonding. Arriving with eye make up on, means we will have to deduct make up removal time from treatment time.