PRIVACY POLICY
1. Introduction
1.1 We are committed to safeguarding the privacy of our website visitors and service users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 We do not use cookies on our website. Cookies are not strictly necessary for the provision of our website and services. Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
1.4 Our website incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct communications and limit the publication of your information.
1.5 In this policy, “we”, “us” and “our” refer to http://eyelashesextensions.co.uk
1.6 We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
1.7 Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
1.8 The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data. We do this now, by requesting that you read the information provided at www.knowyourprivacyrights.org
2. Information we process because we have a contractual obligation with you
When you visit our website, send us inquiry, or otherwise agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.
We may use it in order to:
2.1. verify your identity for security purposes
2.2. contact you to confirm details of your request
2.3. provide you with our services
2.4. provide you with suggestions and advice on products, services and how to obtain the most from using our website
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class information, for example to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.
3. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our products and services, you provide your consent to us to process information that may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information.
Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example to monitor the performance of a particular page on our website.
You may withdraw your consent at any time by instructing us at info@eyelashesextensions.co.uk. However, if you do so, you may not be able to use our website or our services further.
4. Information we process for the purposes of legitimate interests
Where we process your information on this basis, we do after having given careful consideration to:
• whether the same objective could be achieved through other means
• whether processing (or not processing) might cause you harm
• whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
• record-keeping for the proper and necessary administration
• responding to communication from you to whom we believe you would expect a response
• protecting your interests where we believe we have a duty to do so
5. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
6. Information provided on the understanding that it will be shared with a third party
Our website allows third party to download/copy images. Once you agree images of you to be used to promote our work – the information enters the public domain. We have no control over what any individual third party may do with it. We accept no responsibility for their actions at any time.
7. Complaints regarding content on our website
If you complain about any of the content on our website, we shall investigate your complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.
8. Communications
When you contact us, whether by telephone, through our website or by e-mail, we collect the data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
We keep personally identifiable information associated with your message, such as your name and email address so as to be able to track our communications with you to provide a high quality service.
9. Complaining
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. You can email your complain to: info@eyelashesextensions.co.uk
10. Removal of your information
If you wish us to remove personally identifiable information from our website, you may contact us at info@eyelashesextensions.co.uk.
This may limit the service we can provide to you.
When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
11. International transfers of your personal data
The hosting facilities for our website are situated in the United Kingdom. We do not transmit/share information outside UK.
Last update: 15/06/2018